We have zero tolerance for players who cheat, or attempt to flaunt, hack, abuse or exploit our app and its systems.
We have many tools at our disposal for detecting, identifying and proving when people are using our game in an illegitimate way. Not only does cheating breach our Terms & Conditions, but it goes against our fundamental belief – that the sport of Match Poker is a true test of skill, to be enjoyed by all and to be played with integrity.
We know that cheating in Match Poker Online is isolated and atypical and so should not be a concern for 99.99% of our players.
More than anything, we care about providing opportunities to poker players of all skill levels, from all walks of life. We don’t want to be issuing bans left, right and centre. We will only bring down our Banhammer if we are certain that our Terms & Conditions have been breached.
We want to foster a process that is fair on everyone. Players may appeal bans by contacting us directly. Don’t try to threaten us; we know these threats are empty and that you’re just mad at yourself that you were dumb enough to cheat and get caught – which will only emphasise your guilt.